Medical Information Center

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MEDICAL INFORMATION CALL CENTRE (MICC)

Qualified

HCPS

Inbound

Calls

Follow-up

Calls

Language

supported: English

24×7

Support

Comprehensive

Tracking of metrics/KPIs for clients

Expertise In Triage And Management Of:

• Adverse Event intake &
subsequent ICSR processing
• Product Complaints
• Medical Inquiries & Standard
Responses
• Marketing Inquiries